User-centered design creates
a well-loved product
Research + workflows + visuals + testing
The value I bring to your software team
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20+ years experience
I’ve done all things design for 20+ years. My UX work is driven by an eye for clean visual design and a dedication to streamlined workflows.
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Devotion to learning
This makes quite a difference. My passion for learning – from our users, development and other teams – leads to valuable insights for software design.
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Focus on collaboration
Smart teamwork builds trust and ensures access to key input. It’s honestly exhilarating to create an effective product together!
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Value for business
User adoption and retention are directly affected by a good experience with a product. UX research and UX design work hand-in-hand to grow ROI.
Precepts of my UX design
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Product definition
• Discuss the value propositions and initial requirements and concepts of the tool, its purpose and its users
• Interview the stakeholders
• Review the existing product, if any -
Research
• User surveys and interviews to understand their current experience and their needs
• Competitive research to see industry standards and to identify opportunities -
Analysis
• Distill research and note key insights to define the product vision
• Develop user personas for primary user segments
• Write user stories and map user journey to document their motivations and actions -
Design
• Design the current and ideal workflows
• Draft wireframes to determine user flow and content placement
• Create high-resolution prototypes for review and user testing -
Validation
• Full user testing to refine the experience
• Mini-session testing to resolve design questions
• Quantitative analytics to prove ROI -
Dev collaboration
• Regular meetings with the dev team to review screens and discuss best build solutions
• Availability to answer questions and to help resolve issues as they arise